Frequently asked questions

How can I set up the mailbox on my iPhone?

You can follow the guide for configuring the mailboxes on your iPhone in this page.

I don't remember the password for my PEC

You can reset your PEC mailbox password by performing the reset procedure found in this page.

I am no longer receiving emails on my email program

If your mail program no longer receives emails, we recommend that you check this page.

My free trial PEC mailbox has expired, what can I do?

Find out what happens at the end of the free trial in this page.

How can I set up the mailbox on my Android phone?

You can follow the guide for configuring the mailbox on Android in this page.

Do you need other guides?

If you need further guides on the features of the Zimbra platform you can view them in this page.

Not sure what to choose?

If none of the solutions listed have helped to solve the problem, we recommend opening a report ticket detailing the problem encountered and the error message it receives.

Open a ticket